TERMS OF SERVICE
Congratulations! You have made the first step in experiencing a life changing fitness experience. I look forward to working with you in achieving your goals and maintaining a healthy lifestyle. Here are some guidelines to follow during your sessions with your Trainer:
- Hydration and hygiene are of the utmost importance - Please bring a workout towel and water bottle to every session and applied deodorant prior to every session.
- A substantial meal 1-hour prior to training is recommended to fuel your body with the energy to get the most out of your session.
- Please wear appropriate footwear (sneakers or closed toes shoes) and gym clothing for your session.
- Please inform the trainer of any injuries and restrictions you may have.
- Please bring any medications that you may need during your training, e.g. inhalers etc.
- Please inform your trainer if you have consumed alcohol within the last 24 hours before your session.
- Everyday is different, please be honest and inform your trainer if you need to alter your workout.
- My trainer will ask for consent to take or use photographs or record videos for business purposes.
- If I am under 18 years of age, I must have my guardians consent to train.
- All sessions must be paid 1 week in advance.
- All sessions are to commence and finish in the allocated time.
- Termination of training commitment will require two (2) weeks’ notice. No refunds will be given on terminated packs.
- If you are not comfortable with using specific gym equipment, please inform your trainer.
- I acknowledge that as a condition of participating in this activity that I do so at my own risk.
- I accept all risks and hereby indemnify and release the trainer, their agents, affiliates, employees, members, sponsors, promoters and any person or body directly and indirectly associated with the Trainer, against all liability (including liability for their negligence and their negligence of others) claims, demands, and proceeding arising out of or connected with my participation in this activity.
- If you cannot make the session for any reason, please make note of our Cancellation Policy.
CANCELLATION POLICY
We understand that on occasions, your scheduled appointment may have to be cancelled or re-scheduled due to unforeseen circumstances. It is imperative however that you notify us immediately if you learn you cannot keep our scheduled session. Sessions cancelled with sufficient notice will be required to be made up in addition to the regular scheduled sessions. Make-up sessions must be redeemed within 5 weeks of original session, or session is forfeited. Twenty four (24) hours notice is required to reschedule your session without incurring any cancellation fees. This will enable us to slot in other last minute bookings without disruption to other clients or us. Same day cancellations or no-shows will incur a cancellation fee to the value of the session.